General Conditions of Supply

Domestic Deliveries and Forwarding Charges

Transport shall be arranged by us. If possible all ordered goods will be delivered in one consignment. Part deliveries may be necessary in case of large quantities, goods being bulky or the like. Transport risk to point of destination is carried by us, damaged goods will be replaced free of charge.

Limits of Supply

We reserve the right to sell and deliver on a "first come first serve" basis, i.e.stocks may be exhausted before an order is filled, without our prior knowledge at the time sale was concluded.

Deliveries Abroad

Mode of transport to be agreed upon before order is confirmed.

Defective Goods

Any defective goods must be returned as a complete unit. For obvious reasons no assembly can be taken apart to only return the defective item. Please contact our Service Department before returning any parts.

Transport Damages

As a rule any transport damages are to be notified to us at once. If forwarding was carried out by DPD the claim must be settled with the local DPD depot within seven working days.

Pricing

Prices are in Euro and include German VAT, at present 19% (or 7%). All prices are subject to confirmation at the time an order is placed to avoid misunderstandings resulting from typographical or other errors.

Payment

-"Cash on Delivery" is available only within Germany and to Austria, Belgium und The Netherlands.

 -"Cash in Advance"  transfers to include amount of invoice plus transport charges.Transfer to be made to Volksbank Berlin, Account No 713 486 7005, Bank Routing Code 100 900 00. Transfer must bear adequate identification such as - Full Name, - Customer No, - Order No etc.

Domestic C. o. D.

Forwarding agent will collect payment. Besides forwarding charges a fee of five (5) Euro for C.o.D. will be added on the invoice. Another two (2) Euro will be the forwarders handling fee.

Warranty and Guaranty

The legal warranty period amounts to two years commencing when goods change hands. All deficiencies subject to the legal warranty will be corrected at our cost. If corrective measures fail to be satisfactory customer is entitled to withdraw from the purchase contract or reduce the contract price accordingly. Excluded from any warranty or guaranty claims are damages resulting from normal wear, misuse, lack of care or improper maintenance.

Cancellation

Please refer to separate heading "Cancellation Advice"